*Trigger warning: This post contains references to mental health disorders such as depression, anxiety and PTSD. *

As a supporter of SwiftDoc you’ll know already that we’re helping ease wait times for Australian patients by providing timely access to medical professionals via online consultations.

One area of care under unprecedented strain is that of mental health care services. In fact, a 2025 study found that nearly 50% of patients seeking psychology services had to wait more than three months to access care.[1]

We don’t think that is an acceptable time to wait to access much-needed care, so we’ve launched Swift Psychology, a service giving you quick access to mental health care services that are 100% online, convenient and private.

Why is there such high demand for psychology services?

The Australian Psychological Society prepares an annual report, asking their members to report back on their experiences, and their responses give some insight into the areas of growing demand. The results in the 2025 report, which focused on women and girls, found an alarming increase in psychological distress among 15-24 year olds, rising from 18.4% in 2011 to 42.3% in 2021.

In this same survey, psychology professionals noted the top mental health issues women and girls were presenting with included anxiety, trauma-related concerns, depression, relationship concerns and stress. [2]

Overall, for both men and women, mental health is a prevalent concern. ABS data shows that 42.9% of people aged 16-85 years had experienced a mental disorder at some time in their live, with anxiety being the most common. [3]

Swift Psychology aims to help Australians waiting for psychological care

Swift by name, swift by nature, our new psychology service hopes to help ease the strain on this sector. Our 100% online, private, convenient service covers mental health concerns such as:

• Depression
• Anxiety disorders
• Obsessive compulsive disorders
• Bipolar disorder
• PTSD

Your mental health needs are unique to you

As with all our SwiftDoc services, it’s all about you, and your own medical needs, as discussed between you and your doctor.

There are a number of different psychotherapy treatments that may be suggested to you in your consultation such as:

• Cognitive-behavioural therapy – may be recommended for treating depression, anxiety disorders, post-traumatic stress disorder (PTSD) and eating disorders.
• Interpersonal therapy – may be recommended for treating depression.
• Dialectical behaviour therapy – may be recommended for treating borderline personality disorder, depression and anxiety.
• Eye movement desensitisation and reprocessing therapy – may be recommended for treating PTSD.
• Psychodynamic therapy – may be recommended for treating depression, anxiety and personality disorders.

Whether you’re struggling with anxiety, depression, relationship problems or just need someone to talk to, our team is here for you. Book your initial consultation to get started.

References:

1. Australian Healthcare Index. Report: Australian Healthcare Index September 2025. Accessed June 2026.
2. Australian Psychological Society. Thinking Futures Report. Accessed June 2026.
3. Australian Bureau of Statistics. National Study of Mental Health and Wellbeing. Accessed June 2026.
4. Australian Psychological Society. 1 in 3 psychologists are unable to see new clients, but Australians need more help than ever. Accessed April 2023.

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